He's Obsessed With My Bum

Now call centers flourish in the province

The first month of work Gross salary can be up to 500 euro, but then begins to pay a commission basis, ie an amount of money (on average € 10) for each contract signed. This is the reality of the call center that, having invaded the area of \u200b\u200bCagliari, also moves in the Middle Campidano. Now sprout like mushrooms, but they have some bright signs outside: they prefer to remain anonymous. Open and close almost without anyone noticing because just a few of the enterprising entrepreneur, sometimes come from outside, a few desks and a bank of phones with multimedia station. In recent times, the call center also arrived in San Gavino, and Sanluri Villacidro. There are now hundreds of workers employed in these modern assembly lines with telematics cap, microphone, workstation pc: mostly young people aged 20 to 30 years, their first work experience and no trade union culture, the older, over 40, are employed in the same way, all with term contracts or project. Many start working in this area, despite years of study to obtain a diploma or degree. The main characteristics that businesses look to the telcos have total flexibility and total absence of dissent. The turn-over, ie the parts between who is and who goes, is very high. John also reminds one of the many young people who worked a few months in a call center in the Middle Campidano: "The first month ? says? I was expecting at least 500 € (but not the money I've ever seen), then the following months they gave me 10 euro contract. The first month, I've made 12: 120 € in total. Not to mention that you always hope that the client contacts make you talk and active service. Because if you slam the phone down or insult you or do you politely say "no thanks", you are not nothing in his pocket. Eventually I left, I earn more, doing other manual labor. " Daniel Turnu, councilor to the work of the City of San Gavino complaint: "The work is scarce and in our area are very popular precarious and illegal employment. I heard the opening of a call center in San Gavino, but there was no press: Call to all employers that seek to regulate telephone operators without that savings, which now goes to the detriment of the worker, even though the law allows this exploitation. " In short, is a modern slavery permitted, where everything he does is recorded by the operator when accessing the computer, and the complaints of workers, the answer is always the same: "If there is fine you can go, we have the line of people applying to work here. " Gigi Pittau

SOURCE: L'Unione Sarda 23/04/2007