BOOK: call center. The slaves of the new electronic economy
Author: Claudio Cugusi
Ed Frilli - 2005
Monday, April 30, 2007
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BOOK: call center. The slaves of the new electronic economy
Author: Claudio Cugusi
Ed Frilli - 2005
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Travel guide to flexible workers
Author: Andrea Bajan
Einaudi Ed - 2006
Headphones Male To Left And Right
Call center, call the UILCOM
By Monday be stabilized contracts: a few in order
"Only a proportion of workers in call center has been stabilized with the employment contract, as indicated in the circular of the Minister of Labour and the common view among CGIL, cils, Uil and Confindustria. The highlights of UILCOM Toni Ortega. "On 30 April," he recalls, "is the last day to enter into a union of stabilization. Too many call centers have not legalized their position under the law and ministerial guidelines. Provided that, if not corrected in the next few hours will lead to a distortion of the market, with serious consequences for workers and businesses. " For UILCOM, the ministry will "follow up audits and inspections throughout the region, protecting the rights of workers.
SOURCE: L'Unione Sarda 28/04/2007 
By Monday be stabilized contracts: a few in order
"Only a proportion of workers in call center has been stabilized with the employment contract, as indicated in the circular of the Minister of Labour and the common view among CGIL, cils, Uil and Confindustria. The highlights of UILCOM Toni Ortega. "On 30 April," he recalls, "is the last day to enter into a union of stabilization. Too many call centers have not legalized their position under the law and ministerial guidelines. Provided that, if not corrected in the next few hours will lead to a distortion of the market, with serious consequences for workers and businesses. " For UILCOM, the ministry will "follow up audits and inspections throughout the region, protecting the rights of workers.
SOURCE: L'Unione Sarda 28/04/2007
Florida Unwarantble Condos
Call center, nine hundred irregular
to the Labour Inspectorate in the province of Cagliari are too many employees engaged as collaborators
By April 30th will be stabilized contracts
There are 900 employees of call centers in the single province of Cagliari: a military that should be rectified with the new measures in the 2007 Budget. In view of the deadline of 30 April, the Labour Inspectorate has presented the data of "visits" during a meeting organized by Confindustria in Cagliari in southern Sardinia. NumeriNel private sector, call centers are one of the workplaces where the percentage is greater reliance on project cooperation agreements (co.co.pro.). For this reason, the Labour Inspectorate of Cagliari has visited about 70 companies in the province to ensure that use is made of these contracts. The inspections were about 900 workers to be finalized, or employees engaged as collaborators, but in fact have requirements related to an employment relationship. Of these, about 200 out bound activities take place, or one where the worker to contact prospective clients. Activities that unlike the bound in (receiving Incoming calls to the call center) can be compatible with the relationship, if you use the course requirements, such as autonomy of the employee and also define the project timeline. FINANZIARIAL'incontro promoted by Confindustria wanted to explain the opportunities given to companies in the 2007 Budget. To transform the cooperation agreements, in fact, employers may enter into agreements with local business or the unions by next April 30. Following the agreement, the workers sign a conciliation agreement to regularize the individual contributions above. To be effective, however, the employer must pay a separate contribution to the management tight integration, equal to half the contribution payable for the duration of the employment contracts. In particular, it is necessary to pay just one third of total pay in installments and the residual. UNIONS 'is given to trade unions play an important role,' says Toni Ortega, secretary of the UIL regional communication, "and is a recognition of the commitment that has long seen together the major organizations and has led to the legalization of many workers." In Sardinia, employees of call centers should be about 12,000, of which about 7,000 are in the province of Cagliari. "We have requested a meeting to all farms in the province, but they really responded in a few, 'says Nicola Marongiu, responsible for labor policies of the CGIL-Cagliari. A positive result achieved by the CGIL is the imminent signing of an agreement with two call centers, involving hundreds of workers. "This capability is important, but after the private sector should be put in the hands of the public which is rampant use of term employment contract - Coordinated and continuous, "concludes Mimmo Contu, head of the CISL labor-Cagliari. Annalisa Bernardini
In the single province of Cagliari, the Labour Inspectorate has estimated 900 employees in call centers, to be finalized by April 30.
SOURCE: L'Unione Sarda 04/26/2007 
to the Labour Inspectorate in the province of Cagliari are too many employees engaged as collaborators
By April 30th will be stabilized contracts
There are 900 employees of call centers in the single province of Cagliari: a military that should be rectified with the new measures in the 2007 Budget. In view of the deadline of 30 April, the Labour Inspectorate has presented the data of "visits" during a meeting organized by Confindustria in Cagliari in southern Sardinia. NumeriNel private sector, call centers are one of the workplaces where the percentage is greater reliance on project cooperation agreements (co.co.pro.). For this reason, the Labour Inspectorate of Cagliari has visited about 70 companies in the province to ensure that use is made of these contracts. The inspections were about 900 workers to be finalized, or employees engaged as collaborators, but in fact have requirements related to an employment relationship. Of these, about 200 out bound activities take place, or one where the worker to contact prospective clients. Activities that unlike the bound in (receiving Incoming calls to the call center) can be compatible with the relationship, if you use the course requirements, such as autonomy of the employee and also define the project timeline. FINANZIARIAL'incontro promoted by Confindustria wanted to explain the opportunities given to companies in the 2007 Budget. To transform the cooperation agreements, in fact, employers may enter into agreements with local business or the unions by next April 30. Following the agreement, the workers sign a conciliation agreement to regularize the individual contributions above. To be effective, however, the employer must pay a separate contribution to the management tight integration, equal to half the contribution payable for the duration of the employment contracts. In particular, it is necessary to pay just one third of total pay in installments and the residual. UNIONS 'is given to trade unions play an important role,' says Toni Ortega, secretary of the UIL regional communication, "and is a recognition of the commitment that has long seen together the major organizations and has led to the legalization of many workers." In Sardinia, employees of call centers should be about 12,000, of which about 7,000 are in the province of Cagliari. "We have requested a meeting to all farms in the province, but they really responded in a few, 'says Nicola Marongiu, responsible for labor policies of the CGIL-Cagliari. A positive result achieved by the CGIL is the imminent signing of an agreement with two call centers, involving hundreds of workers. "This capability is important, but after the private sector should be put in the hands of the public which is rampant use of term employment contract - Coordinated and continuous, "concludes Mimmo Contu, head of the CISL labor-Cagliari. Annalisa Bernardini
In the single province of Cagliari, the Labour Inspectorate has estimated 900 employees in call centers, to be finalized by April 30.
SOURCE: L'Unione Sarda 04/26/2007
He's Obsessed With My Bum
Now call centers flourish in the province
The first month of work Gross salary can be up to 500 euro, but then begins to pay a commission basis, ie an amount of money (on average € 10) for each contract signed. This is the reality of the call center that, having invaded the area of \u200b\u200bCagliari, also moves in the Middle Campidano. Now sprout like mushrooms, but they have some bright signs outside: they prefer to remain anonymous. Open and close almost without anyone noticing because just a few of the enterprising entrepreneur, sometimes come from outside, a few desks and a bank of phones with multimedia station. In recent times, the call center also arrived in San Gavino, and Sanluri Villacidro. There are now hundreds of workers employed in these modern assembly lines with telematics cap, microphone, workstation pc: mostly young people aged 20 to 30 years, their first work experience and no trade union culture, the older, over 40, are employed in the same way, all with term contracts or project. Many start working in this area, despite years of study to obtain a diploma or degree. The main characteristics that businesses look to the telcos have total flexibility and total absence of dissent. The turn-over, ie the parts between who is and who goes, is very high. John also reminds one of the many young people who worked a few months in a call center in the Middle Campidano: "The first month ? says? I was expecting at least 500 € (but not the money I've ever seen), then the following months they gave me 10 euro contract. The first month, I've made 12: 120 € in total. Not to mention that you always hope that the client contacts make you talk and active service. Because if you slam the phone down or insult you or do you politely say "no thanks", you are not nothing in his pocket. Eventually I left, I earn more, doing other manual labor. " Daniel Turnu, councilor to the work of the City of San Gavino complaint: "The work is scarce and in our area are very popular precarious and illegal employment. I heard the opening of a call center in San Gavino, but there was no press: Call to all employers that seek to regulate telephone operators without that savings, which now goes to the detriment of the worker, even though the law allows this exploitation. " In short, is a modern slavery permitted, where everything he does is recorded by the operator when accessing the computer, and the complaints of workers, the answer is always the same: "If there is fine you can go, we have the line of people applying to work here. " Gigi Pittau
SOURCE: L'Unione Sarda 23/04/2007 
The first month of work Gross salary can be up to 500 euro, but then begins to pay a commission basis, ie an amount of money (on average € 10) for each contract signed. This is the reality of the call center that, having invaded the area of \u200b\u200bCagliari, also moves in the Middle Campidano. Now sprout like mushrooms, but they have some bright signs outside: they prefer to remain anonymous. Open and close almost without anyone noticing because just a few of the enterprising entrepreneur, sometimes come from outside, a few desks and a bank of phones with multimedia station. In recent times, the call center also arrived in San Gavino, and Sanluri Villacidro. There are now hundreds of workers employed in these modern assembly lines with telematics cap, microphone, workstation pc: mostly young people aged 20 to 30 years, their first work experience and no trade union culture, the older, over 40, are employed in the same way, all with term contracts or project. Many start working in this area, despite years of study to obtain a diploma or degree. The main characteristics that businesses look to the telcos have total flexibility and total absence of dissent. The turn-over, ie the parts between who is and who goes, is very high. John also reminds one of the many young people who worked a few months in a call center in the Middle Campidano: "The first month ? says? I was expecting at least 500 € (but not the money I've ever seen), then the following months they gave me 10 euro contract. The first month, I've made 12: 120 € in total. Not to mention that you always hope that the client contacts make you talk and active service. Because if you slam the phone down or insult you or do you politely say "no thanks", you are not nothing in his pocket. Eventually I left, I earn more, doing other manual labor. " Daniel Turnu, councilor to the work of the City of San Gavino complaint: "The work is scarce and in our area are very popular precarious and illegal employment. I heard the opening of a call center in San Gavino, but there was no press: Call to all employers that seek to regulate telephone operators without that savings, which now goes to the detriment of the worker, even though the law allows this exploitation. " In short, is a modern slavery permitted, where everything he does is recorded by the operator when accessing the computer, and the complaints of workers, the answer is always the same: "If there is fine you can go, we have the line of people applying to work here. " Gigi Pittau
SOURCE: L'Unione Sarda 23/04/2007
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